customer relations management


customer relations management
1) Вычислительная техника: управление взаимоотношениями с клиентами
2) Программирование: управление взаимодействием с заказчиками

Универсальный англо-русский словарь. . 2011.

Смотреть что такое "customer relations management" в других словарях:

  • customer relations management — /ˌkʌstəmə rɪ leɪʃ(ə)nz ˌmænɪdʒmənt/, customer relationship management /ˌkʌstəmə rɪ leɪʃ(ə)nʃɪp ˌmænɪdʒmənt/ noun the management of relations between a company and its customers, keeping them informed of new products or services and dealing… …   Marketing dictionary in english

  • Customer Relations Management — (CRM)    CRM is software technology that keeps track of customer preferences at the retail level …   Historical Dictionary of the Fashion Industry

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer dynamics — is an emerging theory on customer business relationships that describes the ongoing interchange of information and transactions between customers and organizations. These exchanges occur over a wide range of communication channels, such as phone …   Wikipedia

  • relations — re‧la‧tions [rɪˈleɪʆnz] noun [plural] 1. official connections between countries, companies etc: relations with/​between • a bid to improve diplomatic relations with Beijing • the development of economic relations between the two regions 2. the… …   Financial and business terms

  • Management assistant — An executive secretary is a management assistant but a management assistant is not an executive secretary. The role of management assistant (or assistant in short) combines several functions and is found in every corporate and authority sector.… …   Wikipedia

  • Management assistant — La profession de management assistant regroupe des missions très différentes et s’adresse à tous les secteurs, y compris l’administration. Le contenu de la fonction n’est pas standardisé. Il dépend de nombreux paramètres, comme le secteur, la… …   Wikipédia en Français

  • Customer Lobby — Type Private Industry Business ratings and reviews Founded September 2007 Headquarters …   Wikipedia

  • Management — in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or… …   Wikipedia

  • Management fad — The term management fad is used to characterize a change in philosophy or operations that sweeps through businesses and institutions. Some fads may become established aspects of business, sustaining themselves over several years. Others may… …   Wikipedia

  • Supply chain management — (SCM) is the process of planning, implementing and controlling the operations of the supply chain as efficiently as possible. Supply Chain Management spans all movement and storage of raw materials, work in process inventory, and finished goods… …   Wikipedia

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